New web enabled reservations system boosts customer service as company’s business grows by 35% in first nine months of year
Hertz UAE’s Bob Farrow (2nd left) with CarPro’s Rob H Terpstra (centre) with (from left) Sabah Sajwani, Sunil Kumar and Santosh Shetty from the Hertz IT department
Hertz UAE has turned to IT to help keep pace with soaring demand for its car rental and leasing services.
The company has enjoyed a 35% increase in business volumes in the first nine months of the year, and with the trend set to continue has introduced a new web enabled software system for reservations and customer service.
Working with CarPro Systems International, Hertz UAE has completed an upgrade to CarPro’s new generation RentProXL and LeaseProXL software.
"This is the most modern car rental and leasing system available in the market today," said Bob Farrow, General Manager of Hertz UAE. "It’s much easier for staff to use and it will make us more efficient in terms of customer service.
"This is important at a very busy time for the company. We’ve experienced a 35% increase in business volumes in the first nine months of 2007 and the growth will continue to accelerate over the next couple of years."
Farrow added: "We worked with CarPro to develop the new software, analysing every aspect of our operation and looking very carefully at what we needed from the system."
"These latest solutions will provide us with the versatility we need to optimise our fleet utilisation, minimise operating costs, increase efficiency and quality".
Hertz UAE, the most successful Hertz franchise in the Middle East, began in 1993 and has grown into one of the largest car rental and leasing companies in the Emirates, operating with a modern young fleet of over 6000 cars.
Dave Kaplan, CarPro’s VP Marketing & Sales said: "We have worked closely with Hertz UAE during the past few months and the high level of cooperation between our companies has resulted in a smooth and successful migration transition period. We are confident that within a very short period of time Hertz UAE will begin to reap the benefits of this agreement."
Hertz UAE is part of the Al-Futtaim Group, one of the most respected corporations in the Gulf region which was founded over 70 years ago. Today the group comprises of over 40 companies in a diverse range of strategically positioned operating subsidiaries and associate companies.
The Al-Futtaim Group represents many of the world’s leading brands, including Toyota, Lexus, Honda, Volvo, Chrysler, Jeep and Dodge, Panasonic, Toshiba, Sanyo.
- Tony Lewis, Total Communications Dubai - also photo
Ministry of Culture, Youth and Community Development to join Sulayem at Innovation 36 as custom cars shine
Motor enthusiasts from Saudi Arabia and Oman will join contemporaries from across the UAE for a parade through Dubai tomorrow (Saturday) as part of a special event being staged to mark the 36th Anniversary of the formation of the UAE.
Well over 2 ... mehr
New BBG membership deal ensures continued value for business community
Eleena Ahmed, the 1,000th member of the BBG, cuts a cake with Lord Digby Jones, UK Minister of State for Trade and Investment, at the 20th Anniv ... mehr
Leading Halal Meat producer & distributor steps up production to meet demand for Eid Al Adha
Khazan, a leading supplier of Halal meat in the UAE, is stepping up production to meet demand for Eid Al Adha.
One of the Gulf’s leading producers o ... mehr
New Ras Al Khaimah manufacturing plant for Enviromax portable AC units goes fully operational in 2008
Buti Al Ghandi and Graham Turner from the Al Ghandi Automotive Group and Martin Roberts, MGR sign the multi-million dealer agreement on the ... mehr
Custom cars in city parade as Sulayem stages Innovation 36 with backing from Ministry of Culture, Youth and Community Development
UAE Minister of Culture Youth & Community Development, Abdul Rahman H.E. Mohammed Al Owais, with Mohammed Be ... mehr
Company marks Big 5 PMV appearance by announcing deal to supply tower cranes for AED4.6 billion racing, tourist and leisure complex
Waiel Manfalouti, General Manager of House of Equipment, announces the AED20 million Meydan contract a ... mehr
Public and private companies request mobile phone recycling boxes for employees to support environmental campaign
DJs at the Arabian Radio Network get behind the EnviroFone campaign. ARN is one of many businesses to request the EnviroFone drop box in their office to encour ... mehr
....to drive multi-million dollar Mid-East growth
Zoomlion uses Big 5 PMV to help push regional sales to US$70 million as work starts on new Jebel Ali base
The Hydraulic Truck crane, a product of Zoomlion, an exhibitor at the Big 5 PMV ... mehr
Final Designs will be showcased at The Bride Show Abu Dhabi
Aspiring fashion designers, who wish to enter the Swarovski Abaya Design Awards, hear from speakers at the seminar evening
Amateur fashion designers in the UAE have flocked to a fas ... mehr
Arabian Home Show highlights huge demand for home furnishings, interiors and growing competition among suppliers
With separate editions in Abu Dhabi and Dubai, The Arabian Home Show provides a huge opportunity for the home furnishing and interiors industry as home ... mehr
MTV Arabia, the region’s first Arabic free-to-air youth entertainment and lifestyle channel, launched on November 17 to a potential audience of 190 million people across the Middle East.
The network hosted an exclusive, star-studded event in Dubai on ... mehr
New partnership gives clients, partner agencies better access to broader range of marketing, PR resources worldwide.
ECCO International Public Relations Ltd, which is represented in the Gulf region by Dubai-based agency Total Communications, has formed a strategic alliance with Worldwide Partners, Inc. to offer clients and partner agencies stronger global PR ... mehr
Drop boxes at more than 400 schools across the country encourage pupils and parents to hand in unused handsets
From left to right: Steve Phelan, EnviroFone, Eve Brennan, Gulf for Good, Ibrahim Al Zu’bi, KHDA, Stuart Fleming, EnviroFone, Maytha Al Hamsi, Emirates ... mehr
Bob Farrow, General Manager of Hertz UAE.
Hertz UAE, the country’s fastest growing car rental and leasing company, has expanded its fleet with the latest models on offer from Toyota and Honda.
Hertz is the first car rental comp ... mehr
Barclay’s Bank finds education, training and careers exhibition instrumental for opening new branch
Barclays Bank, exhibiting at NAJAH, has been recruiting for their new Abu Dhabi branch at the major education, training and careers event.
The final d ... mehr
Comprehensive education, training and careers exhibition hosts Ladies Only morning
Female students and graduates were invited to attend the Ladies Only day at NAJAH, the most comprehensive education, training and careers event in the UAE, today. The exhibition ... mehr
CEO of Abu Dhabi Emiratisation Council inaugurates major education exhibition
Dr Hanif Hassan, Minister of Education, visits NAJAH.
Mrs. Hamda Al Muhairbi, CEO of the Abu Dhabi Emiratisation Council, today officially opened NAJAH, the largest ... mehr
Education, training and careers event offers more than just an exhibition
NAJAH is the most comprehensive education, training and careers event to take place in the UAE.
For three days (4-6 November 2007) the Abu Dhabi National Exhibition Centre will host a vas ... mehr
IIR ME Raising Breast Cancer Awareness and Donations
Staff at IIR Middle East raise funds for Safe & Sound, Breast Cancer Awareness Programme, by wearing pink to work on Thursday 25 October 2007.
Staff at the Institute for International ... mehr
Panel members, from left to right: Bruce Murphy, HR Director of Aggreko Middle East, Brian Wilkie, Chairman of the BBG event for CEOs, and Ian Giulianotti, Associate Director of Nadia Recruitment
A group of leading CEOs in Dubai and the Northern Emirates attended an ... mehr
Youth Education Seminars for students who want to achieve
School pupils, university students and young professionals in the UAE will be given the opportunity to hear from a variety of seasoned educational experts at the first Youth Education Seminar (YES), which will be he ... mehr
Radio listener wins 2 return flights to Pakistan with UAE mobile phone recycling initiative
Mr Enayat Khan deposits an unwanted mobile phone in an EnviroFone drop box, while Stuart Fleming, Managing Director of EnviroFone, han ... mehr
Mikasa uses Big 5 PMV to build on Middle East success after reporting 745% sales increase in nine months
Vipin Tak (Sales Manager at ARJ) predicts further sales growth in the Middle East for Mikasa’s light construction equipment.
A partnership with UAE ... mehr
Dubai Real Estate Institute (DREI) is launching world class real estate programmes during NAJAH, the most comprehensive education, training and careers exhibition to be held in the Emirates.
DREI is an industry-founded learning community providing comprehensive, high quality graduate and professional development ... mehr
EATC President says partnership can be developed to bring more benefits for motoring tourists
Mohammed Ben Sulayem with Bob Farrow, General Manager of Hertz UAE
Hertz UAE is backing Mohammed Ben Sulayem, President of the Emirates Automobile and Tou ... mehr
FOOD & BEVERAGE DIRECTOR APPOINTED AT THE ROSEWOOD CORNICHE
Rosewood Corniche, the newly opened luxurious hotel from Rosewood Hotels & Resorts, has appointed Sunjay Reetoo as Food & Beverage Director.
Reetoo, who ... mehr
Mobile phone recycling initiative collects 100,000 phones at Eid al Fitr
A visual representation of the quantity of phones collected by EnviroFone. If each phone was placed one on top of the other, the tower of phone ... mehr
New Halal products and standards places UAE as the industry gateway
As the three day celebration of Eid Al-Fitr quickly approaches, Muslims around the world are buying Halal foods to break the fast for both their families and those in need
The growing Halal industry, worth an ... mehr
Auctioneering giant Ritchie Bros. achieves $50 million sales at Dubai auctions
Auctioneering giant Ritchie Bros. perfectly positioned to meet the increased demand for equipment due to the Middle East construction boom.
In a first for the Middle East, Ritchie Br ... mehr
The Bride Shows in the UAE offer exclusive honeymoon advice for Middle East’s brides-to-be
A moonlit walk along the Seine, under the lights of the Eiffel Tower, while arm in arm with the man or woman of your dreams embodies romance itself. A cliché it may be, but Paris has still been vo ... mehr
... to issue Int’l Driving Licenses and Customs Documents
Dubai- Roads & Transport Authority:
The Roads & Transport Authority (RTA) signed an agreement with Emirates Automobile and Touring Club (EATC) regarding issuing of international driving ... mehr
Louis Palmer, Swiss adventurer and pioneer, praises EnviroFone mobile phone recycling campaign
Louis Palmer drops his old mobile phone into an EnviroFone drop box from his solar-powered taxi.
A Swiss adventurer and pioneer, who is currently traveling the world in a solar-po ... mehr
BRITISH BUSINESS GROUP EVENT HOSTS A MEMBER’S REFLECTION ON A LIFE THREATENING EXPEDITION
BBG member swaps Dubai’s 45° heat for -60° in the North Pole
Adrian Hayes, BBG member, reaches the North Pole. He will address fellow members and guests at a BBG event to celebrate his latest achievement.
A Bri ... mehr
Shaaban says region has lagged behind in environmental responsibility for too long
Basil Shaaban drops off an old mobile phone in Dubai. The Arab racing driver wants more people, particularly young Arabs, to support the EnviroFone campaign
Arab racing driv ... mehr
Celebrated fashion designer, Yehya Al Bishri, produces exclusive uniform collection for Jeddah’s luxury Rosewood property
World-renowned fashion designer, Yehya Al Bishri, with Hans-Peter Leitzke, Managing Director of the newly opened Rosewood Cornice Jeddah, with ... mehr
Spotlight on major education showcase as classrooms get back to business
As school, college and university students get back to business after their summer break, a major new event connecting the entire UAE education community is taking on special significance for this generation of ... mehr
OFFICE FOR METROPOLITAN ARCHITECTURE
AMO, the creative think tank of the Office for Metropolitan Architecture (OMA) is to exhibit The Gulf in Istanbul on the occasion of the International Biennial which takes place from September 4th to November 4th 2007. The ... mehr
Arabian Radio Network DJs recycle mobile phones to boost TRA campaign
The ARN radio presenters, from left: Chris Fisher, David Newsum, Zahra Soar, Johno Bradford and Wes, get involved in the EnviroFone mobile phone recycling initiative.
Five ... mehr
