Locatel launches mobility range of mobile solutions at the Hotel Show Dubai

Locatel launches mobility range of mobile solutions at the Hotel Show Dubai

28.09.2013: Range of mobile solutions and applications for improving hotel customer

Range of mobile solutions and applications for improving hotel customer experiences revealed at The Hotel Show, Dubai



LOCATEL, a leading integrator of internet, mobile and TV solutions for the hospitality industry, has today launched MOBILITY BY LOCATEL at The Hotel Show in Dubai.



MOBILITY is a range of mobile solutions and applications for improving hotel customers’ experiences and increasing hotel revenues.  During the show LOCATEL will situated in Hall 8 at stand C230 to present the latest generation of the multilingual mobile applications ‘Lobby’, ‘In Room’ and ‘Companion’, three applications which meet the needs of luxury hotels and capitalise on its TV and internet solutions.


Hoteliers understand that the increased use of digital devices and web communication technologies bring a multitude of ways to interact directly with guests, past, present and future.  This gives hotels real opportunities to be present on their customers’ mobile devices, to communicate personally with them, to improve service quality and increase revenues on ancillary services.


These mobile applications reduce the customers’ dependence on the major online booking companies and encourage more direct reservations.  Moreover the hotel’s e-reputation and guest comments posted can be managed in a more interactive and dynamic way.


With these considerations in mind, LOCATEL has developed MOBILITY BY LOCATEL, a range of premium mobile applications with intuitive interfaces which provide end users with access to a multitude of contents and services.


Lobby Companion


Designed to liven up public areas such as the lobby, bar and business centre, Lobby Companion is an application for customers and visitors running on tablets.  This 3 in 1 application provides information on the hotel and its services, local tourist attractions and access to the internet in a fun and interactive way.



In Room Companion


An application designed for tablets and installed on hotel devices which provide access to a large choice of exclusive and innovative in-room services: on line room service ordering, spa reservations, automation control, TV remote control, express check-out.



Mobility Companion


An application which is intended to be used everywhere, on the majority of guests’ smartphones and tablets.  Open to multiple services, it allows guests to stay in contact with the hotel before, during and after their stay.


The MOBILITY BY LOCATEL applications are modular and customisable to adapt quickly to the needs of each hotel.  LOCATEL provides hotels with an easy to use interface which can be easily updated with new content, via any computer, through a shared TV and mobile content Cloud management service.


Hadi Chmait, General Manager, Hôtel Le Péra in Paris said
: “We are very satisfied with the Lobby by LOCATEL application installed in our facility to meet the expectations of our clients looking for information on the hotel and providing internet access. 


We appreciate this concept which allows us to liven up our public areas and which offers a playful way to promote our services, whilst providing additional internet access.”


François Clemenceau, Mobiles Applications Business Unit Director from LOCATEL, added: “The MOBILITY BY LOCATEL offer is the fruit of several years of development, patents and 50 years of expertise in the broadcasting and media business. 


This know-how allows us to create innovative services and to meet the high expectations of guests with solutions such as viewing mobile content on the TV screen,  TV channels displayed on mobile devices, remote control through mobile devices, secured printing from mobile devices and high speed internet access.”


“We are honoured to work with renowned hotels such as Cheval Blanc Courchevel (LVMH Group), Le Bristol, Le Péra and L’hôtel de l’Exposition which already use our applications to meet the growing requirements of their customers and offer them new ways to communicate with the hotel.  Their feedback is essential to constantly improve our products”.



- Sarah Potter, Total Communications Dubai -  also photo

Permanent-URL: http://www.automobilsport.com/hotel-show-dubai-locatel-mobility-range-mobile-solutions-apps---115867.html

28.09.2013 / MaP

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